Refund And Return Policy

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

Request a cancellation within: 1 day of purchase

We do not accept returns, exchanges or cancellations on "Flower Preservation" items.

All "custom" personalised items are non refundable this includes specific names not listed.

All "flower preservation" items are classed as a custom order so are non refundable unless we cannot complete the piece for any reason out of our control.